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HOrrible. I read reviews for the shops before I purchased from them and they had great reviews. My first experience, I paid through paypal and the shop all of a sudden didn't exist. Never got my item, had to get a refund through paypal. I gave it one more chance and found a shop with more positive reviews, same thing happened. After never receiving two items... there isn't even a way to contact etsy, no customer service phone number, just an automated question website that didn't help. I will never use etsy.com again.
Chr R.'s review of Etsy earned a Very Helpful vote
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