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Ordered flowers for a specific day which was confirmed on their site. Then it changed to the day after. They 'apparently' then tried to deliver the flowers 3 times but said they couldnt find the place or the person was not home. This is a development that has 24/7 security and office. No way to speak to anyone as there is no phone number, nobody called me to ask where they can deliver. DO NOT USE!
Tip for consumers:
Use a more trusted site
Products used:
Flowers
What a waste of time. I won't bore you with the details suffice to say that the website checkout process can take half your day, especially if you need to update an expired card details. Don't expect any response from their customer services email address. Their live chat is not really live at all. Some computer says hello. Then silence thereafter. Stay away.
Chris W.'s review of PickupFlowers earned 4 Very Helpful votes
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I have ordered a larger bouquet in pink color with eustoma, carnations and eucalyptus. I also...
The website is very professional, and they love to send emails twice a week advertising their...
Hello Chris
We appreciate you taking the time to leave the review. We are sorry to hear there has been an issue with your delivery. We will make sure our customer service contacts you as soon as possible. Please accept our apologies for the inconvenience caused!