Christopher C.

I joined match last January with a 3 month subscription. I was under the impression that I would only be paying for three months but I was wrong. I am at fault for not reading the fine print which states that match.com will continue to renew my subscription until I indicate that I want it cancelled. I am also at fault for missing the first charge on my card. They do not send an email or notify you that your subscription is being renewed. When I spoke to the customer service representative about receiving a refund, he confirmed that the last time I had been on the site was in April ( 2 1/2 months after joining) I havn't signed on in the last 6 months because I was under the impression that the 3 months that I had payed for was up. I have subsequently been charged over $150 by match.com when I havn't been using the site. The only thing the CSR could do for me was refund me for one month($20). I wouldn't be surprised if match.com has made millions off of people this way. I can't imagine having to live with myself if I were one of the higher ups deciding to fool their customers. But hey, its business and they will do anything to exploit people and their pocketbooks.