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This site is awful. I ordered some boots about a month ago and have not received any confirmation of the order aside from my card being charged. I have filed multiple complaints to the company as to how to get a refund for an item I never received and have heard nothing back. DO NOT BUY FROM THIS SITE. If you do you will surely regret it
Christine F.'s review of DressLily earned a Very Helpful vote
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Christine F.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We have checked and your order was shipped out at 2014-12-20 04:15:06 PST. Label number: BJ14190138816084
However, as it is Flat Rate Shipping which is unregistered mail, no tracking number is available with this order therefore the shipping progress cannot be traced online.
The standard delivery time will be around 10-25 business days after dispatch if there are no delays.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com