Christine b.

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Sammy Dress

Prom Dresses

“SammyDress worst materials & design.”

7/27/15

SammyDress is worst than horrible. Pictures and price seem too good to be true. Took forever to get all four pieces ordered. Design of swimsuit did not rest properly on my frame. One large dress was very nice but was a very very small size. Returns are impossible due to shipping back to China. I did not know it was from another country. I would post the pictures of how they look on me but I don't want to scare anyone. Order number MM**************

Update: 'SammyDress' has posted after my posts saying they are sorry and please submit order#. My order number is already in my posts, so they are stupid. They are trying to sound like they CARE BUT they have never sent me a refund. I also think they go by three different names and I did not know I was ordering from overseas. So covert & sneaky and to hard to fight back.

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sammydress h. – Sammy Dress Rep Over a year old

Dear Christine b.

Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.

I would like to start off by telling you that we are so sorry about size issue you experienced.

We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en

Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/