I ORDER A TABLET FROM THEM FOR A CHRISTMAS PRESENT FOR MY DAUGHTER ORDERED IT IN BEGENING OF DEC TO MAKE SURE I GOT IT IN TIME FOR CHRISTMAS WELL I GOT IT ON TIME NEVER OPENED THE BOX JUST STORED IT AWAY IN MY CLOSET WRAPED IT CHRISTMAS DAY AND MY BABY PLAYED WITH IT FOR ONE DAY AND I MEAN ONE DAY THE DAY OF CHRISTMAS WENT TO CHARGE IT THE FOLLOWING DAY IT WOULD NO LONGER CHARGE CALLED NMR CUSTOMER SUPPORT EXPLAINED TO THEM WHAT HAD HAPPENED I WAS THEN INFORMED THERE WAS NOTHING THEY COULD DO AS IT WAS PAST THERE 7 DAY RETURN POLICY R U SERIOUS WERE THE HELL DO YOU KNOW A SUPPOSE TO BE MAJOR RETALIER THAT HAS A 7 DAY RETURN POLICY I WILL NEVER EVER ORDER NOTHING ELSE FROM THEM NOR WILL I EVER RECOMEND THEM TO NOBODY IF YOU R TRYING TO FIND OUT ANY INFO ON THIS COMPANY PLEASE I URGE YOU TO PAY ATTN TO ALL THESE CUSTOMER COMPLAINTS THEY HAVE THESE PPL ARE NOT LYING TO YALL CUSTOMER SERVICE IS VERY POOR AND SO ARE THERE PRODUCTS VERY POORLY MADE CHEEP LOOKING AND THEY DO NOT AND I MEAN DO NOT BACK THERE PRODUCTS THAT THEY SELL! BUYERS BEWARE PLEASE I URGE YOU DONT WASTE YOUR MONEY OR TIME WITH THIS COMPANY