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Christina S.

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1 Review by Christina

iHerb

  • iHerb

“Do not use iHerb. Worst customer service!”
5/5/16

I ordered from iHerb to Switzerland over $200 without problems. I ordered a second time again $100 and the shipper called and said that the box was leaking and they were refusing it. I contacted iHerb, they said that I was NOT entitled to a refund because the shipping was $86 to ship it back. How was it my fault the box was leaking? In my opinion, they should have replaced the items or given full refund.

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