I HOPE THESE S. O. B.'S GO OUT OF BUSINESS ----**NOW**!
THESE PEOPLE ARE A COMPLETE RIP OFF! THERE IS A REASON THAT COLLECTIVELY THEY HAVE 1 1/2 STARS!
PURCHASED TICKETS FOR A MOVIE AN HOUR BEFORE THE MOVIE ONLINE. WHEN I GOT TO THE MOVIE THEATER, I HAD RECEIVED NO EMAIL CONFIRMATION.
THEY TOOK OUT THE MONEY BUT NO EMAIL. AMC SAID TO FOLLOW UP WITH THEM FOR REFUND OR CREDIT. SO I PURCHASED TWO MORE TIX CASH.
CALLED THEM TODAY AND APPARENTLY IT WAS A HUGE F^%& YOU... THEY COULDN'T REFUND ME BECAUSE, GET THIS... I PUT. CIM INSTEAD OF. COM. ARE YOU F%^&ING KIDDING ME!? WHAT OPERATION DOESN'T CONFIRM AN EMAIL PRIOR TO TAKING OUT THE MONEY?
ANOTHER SUGGESTION WAS THAT I CALLED TWO HOURS AHEAD OF TIME TO MAKE A CHANGE... I BOUGHT THE TIX ONE HOUR PRIOR, SO THEIR SUGGESTION WOULD REQUIRE TIME TRAVEL...
ALSO, THEY WOULD NOT ALLOW ME TO WAIT ONLINE SO I COULD TALK TO A SUPERVISOR. THE SUPERVISOR WAS UNAVAILABLE, PROBABLY HIDING IN A CLOSET SOMEWHERE AVOIDING CUSTOMERS, PICKING AT BLEEDING HANG NAILS HOPING THAT ALL OF HUMANITY WOULD LEAVE HIM ALONE.
HIS NAME IS APPARENTLY KURT. NO LAST NAME. IN ADDITION TO NOT ALLOWING ME TO WAIT ONLINE, THEY ALSO COULD NOT GIVE LAST NAMES. KURT, FIND A NEW JOB. THIS PLACE IS SINCERELY A CESSPOOL.
MAYA WAS THE TELEPHONE AGENT. MAYA: DITTO. YOU WORK IN A PILE OF SEWAGE.
As a final thought, fandango. In my calmest tone ever: don't you think giving me a $30 credit might have been GOOD for business? Don't you think that little $30 gesture might solidify yourself in my mind as the Go To place for movie tickets? Just a thought. I am no MBA, but it seems like common sense.
And finally, as i kiss my $30 good bye, my final thoughts are on another word that starts with F... but it doesn't rhyme with "Tango." i hope you go under very, very soon.