It took OVER 2 weeks to receive my order of printer ink, which I called about several times to try to figure out what was taking so long. No one answers the phone at the number listed on their website. I tried to track the pkg via the shipping confirmation # they gave me, but that was useless b/c they sent the pkg via 2 different shipping companies, so the one shipping number I had was only 1/2 the story and kept saying the package was sitting in Compton CA for a week and a half. AND WHEN IT DID ARRIVE, IT WAS THE WRONG INK! I now have to go out and buy ink for over $70 b/c I have long run out, have been waiting for this illusive package at my own expense, and am desperate now. Thanks a lot!