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Christi F.

Contributor Level

Total Points
82

1 Review by Christi

  • Rosegal

10/6/15

I ordered a swimsuit in August, 2015. It is now October and nothing! I have submitted two "trouble tickets" on their website. I got a reply on the first one, saying it shipped, so sit tight (basically). I believe this company to be a scam. Don't bother!

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rosegal r. – Rosegal Rep

Dear Christi,

I want to extend my sincere apologies for the problems you have experienced.

The standard delivery time will be around 10-25 business days after dispatch if there are no delays.
Please note that the above shipping times are for guidance only.The precise shipping time can also be affected by factors such as:
Remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company.

Regarding your order, we have sent you an email and provided a compensation, please check it and we will solve all the issues for you soon.

You are a valued customer, and we are committed to providing you with the best service possible.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.

Best Regards
Rosegal.com Customer Service

Christi Has Earned 2 Votes

Christi F.'s review of Rosegal earned 2 Very Helpful votes

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