Yes. Booking.com treats their customers as garbage and defrauds them of money. I inadvertly put in a wrong email address when i booked and got no confirmation email so i booked another hotel, then when i came back from vacation i noticed they charged me the full stay and said they could not do anything. How come they didnmt advise me? They had my name, phone number etc when the emails they sent came back with undeliverable. They are a fraudulent company.
Never use them deal with the hotel directly