Chrissi B.

OMG where to begin? I made the mistake of calling in to order Spectrum mobile and internet after receiving numerous ad mailings! I recommend to AVOID! It appears they spend so much time trying to get new customers that they don't care about the poor souls that signed up with them. So the mobile service we received was horrific, so we sent the phones back. They gave me bad advice to bring phones back to local store, but the store said I have to ship them in and that maybe the "training was bad" which is why spectrum support gave me incorrect instructions. Then they told me where to ship the phones, but that also was bad advice bc the address they gave me said they cannot accommodate Spectrum's request. THEN when finally we were able to locate a correct shipping location (no thanks to Spectrum) to ship the phones back and cancel service, after a month they still act like we have phone service, calling us trying to activate the phones, then I see they are still trying to bill me after more than a month of canceling service. I am so tired of dealing with them, calling them trying to remind them that our mobile is cancelled, which they "verify" over the phone yet I keep getting indication that it's still not canceled. I still have Spectrum internet that kept going out every day, even during my Zoom meeting, which makes me look bad having unreliable service. Actually past couple of weeks Spectrum internet has not been going out, so I am keeping fingers crossed. TLDR I wish I had never dealt with Spectrum.

I love my rep, Carrie! She is always attentive to my needs and is always on top of my orders. I know I am in good hands. Love the service and the products! Thank you!

Found exactly what I wanted, and was able to order quickly and easily!

I ordered one Sammy dress, a necklace and earrings. The dress and jewelry were delivered within two weeks are beautiful! Only thing is I recommend having superglue on hand, bc when the earrings arrived, I had to glue the rhinestone back to one of the bases. Otherwise, they are lovely! The white chiffon dress is also beautiful; however, it is too short for me. I would like to see Sammy have a size chart on their website that corresponds to US measurements (such as length/height in inches and American sizes chart of S, M, L or size 6, 8, 10, etc.) so that customers can get a better idea when ordering. Otherwise, I am happy with the quality of the items, and the price is terrific!