Chris R.

I live in Australia. I bought a CK watch and it stopped after a couple of weeks. I was told to get an estimate for the repair and once it was approved I would be reimbursed via PayPal. The estimate to repair the watch was $109 but Ashford will only give me $45. The estimate to repair the watch was from an authorised CK repairer. The service from Ashford was good as far as ordering and delivery but I am really disappointed with the way they haven't honoured the warranty. All advertising says that they have a two year warranty but only covering 41% of the cost to repair my watch is not good enough. I would not recommend buying from this company!