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Up until now I made serveral bookings on agoda.com and am very pleased with the ease of use. Recently I had to cancel a booking and due to some error in the online service had to contact customer support. Their english is very good, the persons I spoke to were very friendly and helpful and even contacted the hotel for me since I don't speak the native language. Everything got resolved with a single phone call and although I sat in the queue for a minute or two with some nice reggae playing, their support was fantastic.
Tip for consumers:
Just creating an account and logging in prior to booking often times gives you an additional 2-5% discount.
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When i had a trip to Egypt, I worked with this website. Basically it's all in one solution...
Great ambiance, awesome atmosphere, great staff. They are friendly and very assistive staffs....
