Chris B.

The claim of "100% guarantee or money back" is a complete sham. They failed to unlock my phone, refused to help resolve the issue and failed to live up their promises of satisfaction... Although the turn around time on their responses was impressive

Unfortunately I must add onto my above review of my experience with this company to highlight not only the horrible customer service but the borderline harassment I received from them.

Having acknowledged I was not going to receive a refund (And the reasons as to WHY) through our email exchange, and yet never being given any offer of help to resolve the issue short of giving them more money, I requested Cellunlocker.net to stop messaging me. They however could not drop this issue, responded and wasted my time.

I'll acknowledged part of their email just asked for a clarification in order to improve their website which is great, BUT they could not leave well enough alone and had to get in their last word in and give me the same old run-around they have been giving me for the past 2 days. Paying customers should not have to receive such a demeaning response to what they request be a UN-resolved, yet dead issue. That is just a horrible business practice on their part.

I strongly recommend potential customers take their business elsewhere because the way Cellunlocker.net has acted they do not deserve it.

Finally, Cellunlocker.net because I know you're reading this, what really gets me is that you had the opportunity to make this a positive experience that could have garnished a good review instead of two negative ones. If you really stood behind your guarantees and claims of customer satisfaction you would have worked towards a solution instead of wiping your hands of the situation and blaming the customer.

As requested in our private correspondence, Please do not contact me anymore.