Chris B.

I have ordered a LOT of merchandise from Zulily and was determined to give them a good chance because I really like the things I received. However, I am done. I have placed well over 100 orders with them and the vast majority - like 80% - had something wrong. It was either an item incorrect, missing, broken or they miscounted or something and didn't have enough merchandise after I had placed the order. At first they tried to make up for it with the $10 standard store credit. But when orders were just late, I had to check on it after a week and got the bucket response of 3-5 days more days. Recently, the response is that they just don't know when and that was after the 3-5 days had passed from the first bucket response. And they now either gave no credit for the inconvenience or $5 which doesn't even cover the shipping since they didn't meat their delivery date. Very frustrated because basically you can only order if you don't really want to count in the item and you don't need any timeframe on when you'll receive it. Who has money to waste in things they don't really care when or if they get it? Not me.