Choco D.

First, I wished I thought to read some reviews first. I found the store and loved the clothes, and bought a huge order.

There was a problem with the shipping (they told me that customers regularly have to confirm their order with UPS, but have no space on their order form for a phone number so this is just a trap they like to use) and by the time I contacted their customer "care" (5 days after receiving an email) they said there was nothing they could do, and would be happy to refund my order.

I was happy to pay shipping costs again to at least have my items, but they said they couldn't process that. I wasn't even allowed to place the same order again because the items weren't in stock. The hell? You have THOSE EXACT ITEMS ALREADY PACKED UP AND READY TO GO. They've already been returned to the warehouse, I already confirmed with UPS you pricks.

Then I get my refund, but shipping costs (+extra) are deducted from the refund.

Contacted their customer care on several occasions to see if things could be made right, but all I got were a bunch of jerks who end their emails with smiley faces like it makes them a better business.

NOT RECOMMENDED.