Thumbnail of user chinac

China C.

Contributor Level

Total Points
81

1 Review by China

  • LiveCareer

1/23/14

Don't you ever use it. They just steal your money. They charged me $2 dollars to use their service for 7 days and after that they started charging me $ 35 dollars per month.

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Dear China,

Thanks for your comments.

We are very clear that when you subscribe there is an auto-renewing feature for which you can cancel anytime. If you do not cancel your initial subscription, we will bill you at the monthly rate of $34.95. We state this feature on your payment confirmation page and again give you this information when we send you your payment confirmation. We give you multiple ways to cancel your subscription: By calling our customer service number by live chat, by e-mail or you can even go to our website, where there is a self-cancellation feature under the “My Account” section to avoid incurring this charge if service is no longer needed.

If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com

Best Regards,

LiveCareer

China Has Earned 1 Vote

China C.'s review of LiveCareer earned a Very Helpful vote

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