Very poor site. No real people on there. Auto renewal is a real scam, I cancelled my subscription before renewal but they renewed it anyway. Try contacting their customer services, terrible attitude. They say its your fault that you mustn't have done it correctly. I took them to small claims court to get the £77 back. Got a letter from them along with the cheque starting dear sirs! Terrible service. Their site really isn't ipad enabled, it was slow, couldn't use chat and you ended up not bothering with it. Please steer clear.