Back in November 2014 I obtained a hoveround scout for my wife cause she can't walk or stand very long. After I recieved it put it toghter an charged it up it worked as discribed. The only problem I have with it is that the tires are to hard an when ever she hits a bump it hurts her back. If anyone was to ask me about the unit I would advise them to buy a unit with air infleted tires for a better ride. But over all very happy with the unit