My husband accidentally booked with this company thinking it was the hotel website directly. The prices were $24 per night (staying 7 nights it adds up) higher than the hotel's website! I called hoping they could adjust, I was told they CANNOT change reservations and the cancellation policy absolutely stinks! BE CAREFUL WHEN MAKING RESERVATIONS! Why anyone would purposely book through them is beyond me. Warn your friends to double check where they are booking. Spread the word about this awful company!