I will never shop here again. Placed an order on Dec. 15,2016 Site said guaranteed by Christmas. So I clicked on the details, and it said your order qualifies for delivery by Christmas. Wish I had copied, and pasted this but I trusted this company. Well they sent me an email that I would be getting it Dec. 28 thru Jan. 1st. I thought this was just a typical email they send to everyone. WRONG, since they hadn't sent me an email that my package had shipped, I got online, and contacted chat, the person was very rude, and said that my order of $136 plus taxes did not qualify for this offer. They are such liars, so I would suggest you copy, and paste any dealings you have with Overstock.com, and they will lie through their teeth, and could care less about your business..
Dear cheryl,
Thank you for your important feedback and for letting us about your experience with us.
We're very sorry for your concerns and the issues you have raised.
We have shipped the item out according to the size in the order, and would you mind to provide us the information for us to check? After we have confirmed it, we will provide you for the best solution.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Dresslily a great place that provides the best possible experience for every one of our customers.
Best Regards
Dresslily Customer Service