I absolutely LOVE Ebates and don't understand why more people don't take advantage of this great service. All rebates are fair and clear. Anytime that I have had a question, it is addressed promptly and professionally. There is a clear list of all sites that have been visited and if a company fails to approve your rebate, it is easy to search for. All my inquiries are answered with 2 hours. I love this service esp. Since I am an internet shopper!