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cherish b.

Contributor Level

Total Points
160

2 Reviews by cherish

  • Lens.com

3/25/23
Verified site experience

Taxes and fees are ridiculous and just as much as the product!

  • NoMoreRack

12/16/13

Okay so I see everyone's complaints and I have to say nomorerack sucks. We ordered jewelry from there and we received the wrong stuff. I emailed 4 times... no reply...
So I searched and found a telephone number. *******225 I now have to send this stuff back with money out of my own pocket... and my stupidity kicked in again and I ordered a 2nd order of what I originally ordered. And we will see if they get this right!
They say they are going to credit my account so we will see. Highly recommend if you return something you get confirmation that they received it.

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Vincent D. – NoMoreRack Rep

Hi Cherish B.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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