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I ordered stuff for my wedding witch I ended up cancelling because it would not have got to me in time.
I asked for my money back and they refused that it has been payed, my bank account tells a different story months have to by and still have not got my money back.
I give them everything they asked for screen shot of the payment and everything else they asked for.
They didn't even try helping me they just kept saying we have not received the money what a ball of bull$#*!
I ordered of this wed side paid for fast shipping 3-5 working days still have not got it sent a few emails no respond called them and all they say is that they will email me still nothing. Been waiting for days paid $30 for the fast shipping and what do I get noting no respond. I want my $30 refund for waiting this long that's if i even get what i paid for
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
We have already prepared your order. For the processing time and delivery time on our website, we have details information about it. 3-5 working days just delivery time, not including the processing time. For the electronic products，before ship it out, we need to test them first, want to be sure we can send the work well items to you, hope you can understand this situation.We will solve this issue for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Kindly
Erica
Ahappydeal Service
aftersale01@ahappydeal.com
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This is Pinni from lightinthebox. I am glad to help. After review your case, i had conducted a ticket =12567757 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.