Here is my overall impression of the website as a new customer. Although the shipping and handling appears fine and the responses from the service personnel appears superficially responsive, the website appears not trustworthy. Will not recommend others to purchase anything from this website.
The website first advertised a "Bluetooth" webcam and it turned out to be a regular USB webcam. I can buy three or four better USB webcams in the US with the money that I spent. The website then removed all the references to the term "Bluetooth" to eliminate the evidence after I had purchased the webcam.
No user manual was included and the service personnel was not able to describe how to use its own product.