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Chelsey H.

Contributor Level

Total Points
80

1 Review by Chelsey

  • NoMoreRack

1/13/14

I wish I couldn't even give one star! DO NOT order from this site! They have the worst customer service I have ever experienced! I tried to order some rings for my friends, and I never received them. When I contacted them they said they would refund my money which I only got half of, and they gave me a stupid credit! You would think they would try to make it right and make me a new order to mail out, but no. Giving me a credit was the sh*ttiest thing you could do. I will never order from them again, and will make sure everyone I know does NOT order from they.

Groupon is way more reliable, and will do everything in their power to help you out. Not some BS credit.

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Vincent D. – NoMoreRack Rep

Hi Chelsey H.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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