Chelsea R.

I'm going to go ahead and echo the remarks about the customer service being absolutely awful at ideeli. If you choose to shop there, you are taking a big risk. It's great if everything with your order goes fine, but if something goes wrong, be prepared for a giant nightmare.

I have had to return half of the items that ideeli has sent me because I am continuously sent the wrong items. In fact, I have actually been sent the EXACT SAME wrong item TWICE. Ideeli will try to charge you for shipping for their error, and they will try to only give you store credit. When it's the company that makes the error, you'd imagine they'd be bending over backwards to apologize and keep you as their customer. NOT SO with ideeli.

For me, it's gotten to the point where it's just not worth the risk anymore. There are plenty of other websites just like this one that I can use and I don't have to worry about getting screwed over yet again. And, as an additional bonus, I will actually get the items I ordered!

DON'T TAKE THE RISK. IT IS NOT WORTH IT.