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So I ordered a pair of beautiful floral heels from JustFab for 7$ + shipping with the "VIP Membership". Everywhere on the CANADIAN site it says that the VIP membership is $39.95. No where does the site say this is in USD. So, I noticed on my credit card I was charged 52$ for my 39$ agreement. I called into the customer service line and they said, this is in USD - sorry that it doesn't show on the Canadian website. I then cancelled my membership and asked for a refund. They refunded me $49 and it appeared on my credit card the next day - which was nice.
The funny part was after I cancelled - I asked to exchange my shoes for a different size as I only received them the day before. The customer service representative said "You are no longer a client, sorry".
Chelsea L.'s review of JustFab earned 9 Very Helpful votes
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