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I haven't used the site for several years. I decided to log back on, it has changed a bit. I decided to upgrade (I never did before sign up before)... I paid the upgrade $60 and the account still asks me to upgrade. My credit card was charged. So they took my $60 and my account is the same - NO UPGRADE. Thanks. I will be getting my refund through my credit card, or I will try. This shenanigans, I should have looked up reviews first.
*** wow! They issued my refund of $60. (within an hour) I thought I would have to fight for it or make a fuss with my credit card issuer. But yeah, so many bad reviews - I don't think I will bother with the site. I had not logged on since 2014.
Cha V.'s review of Care.com earned 7 Very Helpful votes
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Quite happy to take your membership and even after you cancel still take it. Don't respond to...
We're glad to hear you've received your refund, Cha. We're so sorry you had issues with your account, feel free to email us at careteam@care.com if you have other issues or concern!