Chassity b.

My experience with Warby Parker has been outstanding even with the pitfalls (that were caused by me) during my transaction. Long story short I put in the wrong shipping address and noticed after they were shipped out. I contacted them and they gladly remade a new pair to send to my new address. The person I contacted each time was amazing with every email they sent. Very kind, polite, and open to do anything to help me. The only struggle was getting another eyeglass prescription because mine expired and the pupillary distance, but I just asked my doctors office and they gave me the info. I haven't received my frames yet, but I hope they get here soon because I can't wait to wear them! I loved the frames when they came with the home try on.