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Ok So this is my second review for this website. After waiting 2 months for my order to be delivered i received it. Only to find out the Womens one size fits all dress and the Large dress i ordered would more likely fit my friends 10 yr old daughter than myself. After calling into support which is 6 hours ahead of my time zone i was told that the clothing is more suited to eastern women as us in the western world are not meant to wear these clothes because we are not as slim as the eastern world. I take offence to this as i am a 5'4" tall woman. I was then told that if i was unhappy with my purchase i could return it after i pay to ship it back. Holy F&^K are you serious. So i get to wait well over the expected delivery date for something i paid for to have it come 2 months later and none of it fits so that i can pay more money to ship it back which in turn could take 2 months or more to have customer service tell me i don't get my money back because it wasn't returned in an appropriate time frame! No thank You! Do not buy anything from this web site. They send defective items or poorly made items. Their customer service sucks and they are offensive when you paid good money for the items and get crap in return or don't even get your items. Worst website ever. I will now just pay the extra money and get what i pay for from more reputable websites or ill just wait for sales in my area!
I Purchased two dresses via this website November 16,2013, it was shipped out November 19 and payment taken out of my account via paypal! I should have recieved it via flat rate shipping within 4-25 business days but nothing. Didn't receive it before chistmas and still have not received it. Customer support asked me to go to post office I DID they don't have the item. UPS, DHL, Purorlator, Canada Post and US Postal service Ect Ect do not recognize my tracking number as a valid number in their systems. DO NOT BUY ANYTHING FROM THEM IT IS A SCAM!
I am going to contact the BBB Online as well as Paypal and let them know that these PPl are Scamming money and not sending the Product. I have ordered things from China before and it has never taken this long to get to me via flat shipping rates.
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Dear Charmaine J.,
Thank you for your review. We are really sorry for the problem that you have encountered.
If you have not paid for the tracking number when you placed the order then we will send by unregistered mail which cannot be tracked. And for flat rate shipping, we also have the shipping methods such as China post, Singapore post, Swiss post and so on. We would appreciate if you could contact us about the problem, we will do our best to help you.
We sincerely apologize for the inconvenience. Thank you again for bringing these matters to our attention.