I was very impressed with the job done with my old 8MM. I found the website to be very easy to understand and when I did not a simple call to South tree was all it took. Customer services over the phone was great. I like the emails that are sent explaining where your order is in the process. The last email you receive is the best one, "your memories are on the way". The price was the best par, t I was not paying 700.00 or more like other places I had look into. With a Groupon the price was even better. Thank you to your company for the tears and laughs I had watching my family from many years ago. Charlotte