I am absolutely appalled at the service, or lack there of, when it comes to this seller, "natural2016!" I ordered a bag and the funds were automatically deducted from my account. One might think, GREAT, it's on its way! But NO! I received three messages from this seller saying that I still needed to pay for the bag even though my bank had already paid them. I then cancel my order, since this is obviously very shady! Now I am getting a message saying that the seller refuses to issue me a refund and they have not sent me the bag. No wonder there are so many complaints on BBB's website as well as online. I will never do business with this site again! Like they say, when a person has a bad experience with a business, they tell 10 people, who tell 10 people, so on and so on. Believe me, I will be telling more then 10 people. This borders on being criminal because basically this seller has stolen from me! I wonder how many others they have stolen from!