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charlie w.

Contributor Level

Total Points
84

1 Review by charlie

  • FreeTaxUSA

1/27/16

Been filing 11 years and never had a problem. Started using free tax usa in 2014, that's when it seems like I started having problems. 2014 got code 1121, 2015 code 570. I have filed the same for 8 years and always have gotten return within 10 days, but now since 2014 I have been getting codes and it's taking alot longer.

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Sam S. – FreeTaxUSA Rep

Hi charlie, We can understand some of your frustration. Each year the tax code is updated, the IRS updates how they process certain tax returns, and new security measures are implemented. We try to make tax filing easy using our software. We check for issues before you send your taxes to the IRS and try to help in any way we can. If you need assistance with any of the codes you've received from the IRS our customer support representatives would be glad to help you.

charlie Has Earned 4 Votes

Charlie W.'s review of FreeTaxUSA earned 4 Very Helpful votes

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