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Charlie S.

Contributor Level

Total Points
81

1 Review by Charlie

  • LiveCareer

4/7/14

Never sign up with them trial offer has an end an autorenewal happens you get charged 39.95 what a rip job dodgy as will be looking into who you can complain to in the states about shifty companies

Charlie form down under

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Laura T. – LiveCareer Rep

Dear Charlie,

Thanks for your comments.

We take great care in letting our customers know what they are subscribing to. We are very clear that when you subscribe there is an auto-renewing feature for which you can cancel anytime. If the subscription has not been cancelled, a monthly rate will be billed for $39.80. Aside from these details, we also sent a payment confirmation to the e-mail address you’ve use when you signed up, stating the amount of what you have subscribed for and the date of the auto-renewal.

Charlie, we also make cancelling really easy as we give 4 ways to cancel a subscription if service is no longer be needed: By calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.

Please contact us as soon as possible so that we may resolve this issue.

Best regards,

LiveCareer

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