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Went to book a refundable room for a visit 2 months in advance. The fee was only $20 on a $380 two night visit. The event was moved and when checking my email I somehow got a non-refundable confirmation. Springhill Suites took the money and ran. Booking.com looked the other way. Stay away from booking.com and Springhill Suites must be hard up as well. Charley S.
Charles S.'s review of Booking.com earned 4 Very Helpful votes
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Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...
