Add me to the list of people who bought a "lifetime" license two years ago only to find that a year later, they discontinued the service, offered no refund and suggested I buy their new product billed quarterly. After threatening to report them to IC3 for their fraud, they "graciously" gave me support for one more year. Now they've cancelled support again. A reputable company would've grandfathered in the people who bought the lifetime license or at least refunded some portion of their money. At $19.95 for three months, the picture quality and reception quality of their product isn't worth the money. THEY SUCK!