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Bought a polycom conference phone and paid extra for the two year warranty. The phone failed just before 1 year. After shipping it back at my own expense and also providing a return shipping label. The Factory Outlet store informed me that it was not repairable and they would be sending me a settlement offer. The first offer was for $33.00 the second was for $299.99 and the third and final offer was for $349.99 and that was the best they could do. I paid $409.00+$50.00 for useless 2yr warranty. My company and or I will never do business with this Factory Outlet Store again.
Charles G.'s review of FactoryOutletStore.com earned 2 Very Helpful votes
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