I really wish I came here b4 I gave this company my money. I sent 3 tickets to this "customer support" asking where my products were after a month of waiting and kept getting told to b patient and they can't track my order. I think my next step is to complain to the BBB and see what else could b done to resolve this issue since the company won't do anything. I tools them the same day I ordered from them I ordered from another company in china and got that order 2 weeks ago :(