Chand P.

Booking Unsuccessful for ID - NF*******406
The booking has been Failed/unsuccessful on 2nd March-15 -Amount Rs. *******-00 has been deducted from my HDFC account but no airline ticket received as it was showing "booking unsuccessful"
The amount still not refunded. The booking was tried to done on 2nd March-15. I tried to book flight from Pune to New Delhi on 2nd March-15 from makemytrip.com. The amount was deducted from my HDFC account to makemytrip account, but no booking was done. The amount is still not paid by makemytrip.com and I am struggling to get back the amount.
Verbally talked daily –written Complaint submitted on 5th March-15, ref. No. ************** (makemytrip record says –refund should reflect in my account up to 4th March) –still not got any refund.
Talked on 7th March-15 with Mr. Deepak at 1651 hrs –as per him activation done on 6th March-15 and will take 2-3 days.
Talked on 10th March with Mr. Rajpal at 1710 hrs –answer is wait for 4 working days and
He is saying that no initiation has been done for refund (MMT team will contact but do not know when).
The screen shot for concerned booking says –Makemytrip.com has initiated refund and it will reflect till 4th march –but still no refund obtained. Only waiting