I bought a TV Box for USD77.72 on 19. 7. 15, my order no is E**************. In the site it says average processing time is 3 days, and for larger volumes up to 5 days. I only ordered one unit. So after 4 days, I wrote them to follow up, my case no.: T*******708 In their website they say will response within 24 hours, It has come and passed, I wrote them again, no response. I checked status of my complain - it is still "Processing". I think it is a standard response to all who complain. They don't even check their complains I believe. Moreover my payment thru Paypal is to someone named HASSAN - even though this site is mainly for Chinese sellers. I'm beginning to be very suspicious. I intend to claim buyer protection from Paypal next week. Avoid them, go to bigger sellers out there like Aliexpress.
Dear chan,
Thank you for taking your time to write your review.
We refunded your order on 2015-07-28, the refund will reflect in your account in around one week, please check your account later.
We have also sent you an email with details, please check and confirm it.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Best Regards
Everbuying Customer Service