Chakrapani R.’s Reviews of NoMoreRack & more

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NoMoreRack

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“One of the worst...”

1/29/14

One of the worst...
First they confirmed my order when i placed it, then they send me another email saying that your order has been shipped with a tracking number and upon tracking i found out my order being delivered to another person, and when questioned, they turn around and told me that my order was cancelled? They didn't have the courtesy to call me or email me about the cancellation when i placed the order. They waited till i got back to them saying my order was delivered to a wrong address and then they send me the email saying my order was cancelled and gave all this BS stories which i am supposed to believe? This was i my first order with nomorerack and will be the last and will post this in every single blog i could find about the incompetency and customer service they render which is one of the worst on the planet.

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.