I have been harassed by the customer care person at cashforiphones. I will literally use the word “harassed”. I called them no less than 50 times, and in an unsuccessful attempt at speaking with their manager, ended up staying on hold for a number of hours at a time. Even then, I was not able to get the exact refund, but only half of the quoted price. The service is pretty lame! It does not make any sense at all! It is by far the worst service I have ever experienced in my life is through cashforiphones.