Chad L.

Hotel that we booked at with booking gave our reservations we made 5 months in advance to someone that booked after we did. We were told that 20 or so people had the same thing happen to them at this hotel that weekend. Booking notified us minutes before check in on this. We had went by the hotel earlier that day & were told that we had reservations but couldn't check in till 3pm. We told them it would be late before we could check in due to being at a concert. Lady we spoke with at the hotel said that was fine. Booking was no help at all in this matter. They don't hold the hotels responsible for bookings made through them!