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C H.

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1 Review by C

Groupon

  • Groupon

“Hmmm...”
2/24/12

Hmmm... was just about to place my 1st order, but thought I'd check reviews first. Doesn't look good... I've considered that most bad experiences are posted, and everyone has their own opinion. What got me is the response to these reviews have come MONTHS later! Poor reflection of customer service, and an inferior company who needs to establish better social media performance. My time is too valuable...

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  • 230K Views
Helpful  (1)
Thank you
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DeeDee L. – Groupon Rep

Hi C H.,

Thanks for sharing your feedback. We welcome all comments, both positive and negative, as it helps us to improve the ideeli experience for our members. I try to respond to all messages in a timely manner on Sitejabber, and will always work to make things right for each member. If you ever have any questions, feel free to send me a private message here, or to email us at support@ideeli.com. We're glad to help. Hope to see you on ideeli!

Best,

Jason Faria
Sr. Manager Customer Service

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