c h.

Don't be deceived by the 1 star rating. The rating selection does not have a wide enough span of selection – this outfit needs to offer selections in the minus range.

10/1/15
Order #: FOS*******E Please note that batteries and accessories that were purchased separately may be shipped out via United States Postal Service First Class.

10/22/15
Where is my order? As you can see, it has been 20 days since it was shipped. It has not arrived at either my PO Box or physical address.

10/22/15
We apologize for the inconvenience caused. We request you to confirm you would like to reship the item for you or you like a complete refund to your account. In case you like to reship please email us the shipping address where you receive USPS mails as last time you were unable to receive it. Please reply at your earliest convenience we will be glad to assist you further.

10/23/15
In the future, if you have an option to ship to either address the customer needs to know this before placing the order. I was told it would not ship to a postal address because it was a battery…
‘The address is: PO Box 0000 – Sidney, XX *******'

11/16/15
Where is my order? Well, it's been over 3 weeks since I was told my battery is "in the mail" (for the 2nd time). It has been 6 weeks since I ordered the camera battery, this is also the 2nd follow up… the battery now far exceeds the $29 dollars it initially cost. This is not good for reviews. Are you going to track this thing down or do I have to do that for you too?

11/16/15
RE: Where is my order? We apologize for the inconvenience caused. We request you to confirm the address where you will be able to receive the USPS mails, or else confirm us if you would like refund for the same. Please feel free to call us for further questions.
11/22/15
Where is my order?
I want my battery. Can a battery be shipped to a PO box? Please answer (below)
If yes, PO Box 0000 – Sidney, XX *******' please respond "yes sending to PO Box"
If no, 2182 W Xxxxx – Sidney, XX *******' please respond "No, we will use the physical address"

11/22/15
We sincerely apologize for the inconvenience. We have processed a credit for your order as per our policy. Your account will be credited to the original method of payment within the next 24 hrs. Please allow 2-5 business days for it to post into your account. Request you to place new order. If you have further questions feel free to contact us.

11/22/15
PLEASE RESPOND NOW VERIFYING THAT YOU UNDERSTAND THIS MESSAGE AND THE PRECEEDING ONE I SENT.

11/23/15
We have not been able to locate your account. Please provide us with your order number for further assistance. If you have any questions please contact us at our toll free number. Agents are standing by 24 hours a day, 7 days a week to assist you.

11/23/15
You guys are really pathetic. You don't know how to ship successfully, you don't listen to your customers and now you lost an account… absolutely beyond belief

11/23/15
Thank you for your email. Your request is under review and we will respond to you within 24-48hrs.

Does this outfit recruit personnel from Mc Donalds

It would be nice to hear responses from board members – it may serve them in doing some damage control.