I totally agree with all the one star reviews. I have had more orders cancelled than I received. And they don't notify me it's cancelled. I have to keep calling to find out where the items is, as it's really late in arriving. I spend so much tome dealing with them, it's not worth it!, ordered a $300 ring and it wasNot the ring I bought... lacked the 1 carat diamond that they said it had. Tonight's experience with Yet another item, left me so disappointed with Nordstrom. I can't believe they stay in business don't waste your time,