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Cesar S.

Contributor Level

Total Points
161

2 Reviews by Cesar

  • Everbuying.co

6/20/14

I just want to advice all the viewers in site the type of company everbuying is, incredible the miscomunication they have, as well no one seems to care whether you are or not satisfy with there products, they offer a suppose insurance which is all part of the same ripoff, they advertise a phone will be sent right away if anything happen, call there cs line after much requested a supervisor which assure me a manager will contact me via email, 2 weeks have pass and nothing, please be very carefull when buying from these company, have taken device to a repair shop which no one repair these type of phone, since a close the dispute with paypal due to the promise provided by them, paypal suggested to open the investigation with my financial instution which i did, just letting the viewers know they can receive these help through their credit or debit card instutution.

  • Everbuying.net

6/16/14

I just want ot express my displeasure with this company, 1st i lasted i month to recevie the product since was told they take 3 business day to test device, after device was receive i turned on which only lasted 1 hour after these power off a never came up, did every posible tb shooting, explained situation to cs which they told me to take device to local repair shop which if they confirm device was damage they will incurr to paid half of the repair, open a dispute with paypal which as soon they were notify by paypal they write me down telling me they will send me a new replacement device but i will need to close dispute to make it happen due company policy, after i close case (which i didnt know it cannot be reopen with paypal) they contact me telling me that i will need to sent device to them before anything is taken care, as well i will be responsible for shipping item to them, and at all of this i was offer a insurance whichi paid for to have a replacent device sent if anyhing happen, honestly i recommend to expand your option if you are planning to purchase in this company, they will not stand for there product.

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Mira L. – Everbuying.net Rep

Dear Cesar S.,
Thank you for notifying us of your complaint. We stand behind every item we sell so the customer can contact us for the exchanged or get refund. You just need provide us the tracking number or the returned information after you return the item, then we can arrange to resend a new one to your or offer the refund to you. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

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