Cera C.

This is a great idea in theory, but in practice it is nothing but an inconvenience. We were moving from Verizon to Ting, and purchased our phones through Glyde because they were guaranteed to work. That's a nice thought... if the phones worked in the first place. First attempt, ordered two phones. One worked fine, the second was completely unable to activate. Had to wait for the refund to be able to purchase a replacement - unfortunately, by the time that the refund came through, the one working phone had been stolen. Second attempt, we ordered two phones again. One was completely unable to be activated because it was reported stolen, the second, while it activated, only worked partially, and still receives no multimedia messages. We're going to have to replace both of these... again. It was a complete failure to switch carriers, as the experience with Glyde has been so bad that it has taken more than a month to switch, and several hundred dollars more than we anticipated. It is terribly inconvenient to have to do this, and the worst part of all is that they make you pay for all of the shipping on these defective phones. Their customer service is terrible and offers nothing other than the ability to return the phones, which should be something just basic and expected. I would not reccommend them at all to anyone. If you can in any way avoid it, I would suggest not purchasing anything through them. I have had 100% better success buying used devices off of ebay and even strangers through craigslist. Glyde's marketplace is a complete gamble and not to be trusted.